Did you scan the QR code on the level crossing pole?
This QR code is for internal use only. It is a scan code for the PNOW application used by Infrabel staff. The app is used to report all incidents at level crossings, so that they can be fixed as quickly as possible.
Do you need to report a problem at a level crossing?
You can call the emergency number 112 and tell your exact location using the information on the sticker OR call the new number 1711 to contact Infrabel traffic control directly in the event of dangerous situations. This allows our teams to intervene even more quickly to stop train traffic and intervene in the field if an incident might occur. One important message always applies here: first get yourself to safety and leave the level crossing and the railway premises immediately!
It is sometimes difficult for road users to identify their exact location in the event of an accident or dangerous situation at a level crossing. You can quickly and easily report your exact location using the information on this sticker. You will save the emergency services valuable time.
