Safety is Infrabel’s top priority. That’s why situations that could threaten the safety of local residents or train traffic are investigated as a matter of urgency. Infrabel manages 3,602 km of railroad. To investigate your maintenance request as thoroughly as possibly, we ask you to complete this form. Please note: In order to properly consider your request, it is absolutely essential to provide us with clear photos of the situation. We also ask you to clarify the exact location by attaching a map or a Google Maps link.