Our vision on partnerships
The quality of the railway network is our top priority. It’s only logical: it has a direct impact on the safety and punctuality of our trains. That’s why we only work with the best materials and the most knowledgeable suppliers. We also work closely with contractors: they’re responsible for the maintenance and renovation work on the railway infrastructure. They are also charged with the development of projects to expand the railway network.
Code of conduct and safety
We pride ourselves on having a responsible purchasing policy. One that fully aligns with our company’s needs and priorities.
The quality of the railway network is our top priority. It’s only logical: it has a direct impact on the safety and punctuality of our trains. That’s why we only work with the best materials and the most knowledgeable suppliers. We also work closely with contractors: they’re responsible for the maintenance and renovation work on the railway infrastructure. They are also charged with the development of projects to expand the railway network.
E-learning
We make all the necessary safety information for the railway domain available to the staff working around the tracks. Want to know more? Check out our e-learning website on safety.
Purchase of scrap metal and used vehicles
The Recycling Office is responsible for selling to specialised companies goods that can no longer be reused internally.
Becoming a supplier
Procedures
Great that you want to join the Infrabel team!
Although we admit that the job isn't done in one day. As a government-owned company we are obliged to comply with a number of procedures. That is why we are happy to give you 3 options for becoming a supplier.
- Do you have a question, or would you like to register as a supplier? Please fill out this contact form. (Once we've examined your registration, you'll be eligible for an assignment without publication.)
- Register for an assignment that you found on one of these websites:
- e-Notification: for all public procurement contracts published at Belgian and European level
- PB EU: Official Journal of the European Union for all contracts published at European level
-
Infrabel uses Ariba as a platform to manage their sourcing process.
Following the registration procedure is mandatory.
All the suppliers involved in the future sourcing process must register to the Ariba Network.
The candidates / suppliers will receive an invitation to register on the Ariba Network. - As a supplier of products or strategic services you can also participate in a qualification procedure that is completely independent of a purchase. When a purchase of these products or services subsequently takes place, only qualified companies are consulted. Want to know more about the legislation on public procurement? We are happy to refer you to the federal government's website.
Qualification procedure for suppliers
Would your company like to submit an application for selection in a qualification system? Send an e-mail to qualifications@infrabel.be. Always state for which qualification system you are applying.
An employee from our 'Qualifications' service will then provide you with the administrative and technical specifications. In it you will find a description of the tests and processes of the qualification. After receiving the administrative and technical files, one of the services involved will start the evaluation.
Please note: if we make use of the selection through the qualification system in a specification, only qualified companies will receive the specification. Want to know more about this? Consult the overview of existing qualification systems below.
Documents are only available in French and Dutch
Dutch:
- Overzicht kwalificatiestelsels
- Kwalificatie van leveranciers van leveringen (Y15)
- Kwalificatie van leveranciers van diensten
- Kwaliteitsborging van door Infrabel aangekochte goederen (QA)
- Uniforme barcode voor het beheer van Infrabel equipments (Bericht 12)
- Gevarenboek RID
French:
Procurement
As a government-owned company, we must comply with current legislation. Our procurement service makes sure of this. This allows us to open our commissions to everyone and strive for a fair and non-discriminatory policy -- one that also encourages competition.
Our procurement department is charged with the following tasks:
- Organizing public procurement through a non-discriminatory procurement procedure
- Establishing win-win partnerships between the internal customer (end user) and the supplier
- Bringing internal customers into contact with suppliers who deliver high-quality products within the set time frame (just in time), so that we can carry out our work according to our planning and the multi-year investment plan
- Striving for competitive prices
- Improving performance quality
- Encouraging suppliers to pursue innovation within the company
- Carrying out a responsible purchasing policy
Purchase conditions for acceptance of deliveries and services
Download our purchasing conditions here (French)
Download our purchasing conditions here (Dutch)
Purchase agencies
- Facility Management, Work safety & Office supplies - Maintenance material (paint, cleaning products ...), building materials (wood, cement ...), clothing
Ina VAN DER DONCK
ina.vanderdonck@infrabel.be - Track - Track material (concrete, wood, rails, ballast) and mechanical equipment (points, steel welding plates)
Bart VERSCHRAEGEN
bart.verschraegen@infrabel.be - Corporate services – Communication services, publicity
Gilles ALAERTS
gilles.alaert@infrabel.be - Signalling
Signalling equipment (train detection material, light signals, electronic material ...)
Stéphane THIELTGEN
stephane.thieltgen@infrabel.be - Transport, Fleet (vehicles, rental of wagons) & ICT hardware
Paul WARMOES
paul.warmoes@infrabel.be - Electrical Material & Energy – Transformers,
wiring and cables, material substations, catenary material
Fabien LHOIR
fabien.lhoir@infrabel.be - Strategic Consulting
Julien PAQUET
julien.paquet@infrabel.be - ICT Software
Pascal MESTDAGH
pascal.mestdagh@infrabel.be
Administration
Billing Information
INFRABEL nv
10-31 I-FBA.113
Accounts Payable Department
Place Marcel Broodthaers 2
1060 Brussels
Company number: 0869.763.267
A question about your invoice?
Accounts Payable Department
I-FBA.113
ap@infrabel.be
+32 (0)2/525.29.88
Request an inspection
To request an inspection, please use the document "B678 Request for inspection", in pdf or in xls format.
Technical specifications
The technical specifications are no longer available on the internet. If you are looking for a technical specification in the context of a published government contract, please send an e-mail to the contact point mentioned in the specifications or to the competent technical service. If you are looking for a technical specification concerning a product or service that falls under a qualification system, please send an e-mail to qualifications@infrabel.be.
Download the overview of existing qualification systems (Dutch)
Download the overview of existing qualification systems (French)
Becoming a contractor
Procedures
You can submit your application or send us a quote when we announce a new assignment.
You can always find them on these websites:
- e-Notification : for all public procurement contracts published at Belgian and European level.
- PB EU: Official Journal of the European Union for all contracts published at European level.
- Infrabel uses Ariba as a platform to manage their sourcing process.
- All the suppliers involved in the future sourcing process must register to the Ariba Network.
- The candidates / suppliers will receive an invitation to register on the Ariba Network. Following the registration procedure is mandatory.
Please note: there is a chance that some assignments state certain qualitative selection criteria. You must meet these to be eligible. For public works contracts, recognition as a contractor is mandatory if the price of the works exceeds a certain amount.
Want to know more about recognition as a contractor? We are happy to refer you to the website of the FPS Economy: it manages the contractors' recognition system.
Working under contract
Contractual requirements
Dutch
- Aankoopvoorwaarden voor aanneming van leveringen en diensten
- ARAD06 Deel IV Titel I Hoofstuk I
- ARAD06 Deel IV Titel I Hoofstuk II
- ARE 310 Veiligheidsfunctie eigen aan Infrabel : Operator TW
- ARPS Bundel 576 Deel III Titel IV Hoofdstuk I Rubriek 1
- Bundel 32 Versie 1.0
- Bundel 61 Versie 4.0
- Bundel 63 Versie 2.0
- Bundel evenementen
French
- Fascicule 32 Version 1
- Fascicule 61 Version 4
- Fascicule 63 Version 2.0
- Fascicule pour événements
- RGDG06 Partie IV Titre I Chapitre I
- RGDG06 Partie IV Titre I Chapitre II
- RGE 310 Fonction de sécurité propre à Infrabel : Opérateur TW
- RGPT Fascicule 576 Partie III Titre IV Chapitre I Rubrique 1
Trained staff
Dutch
- E-learning "Veilig werken bij Infrabel"
- Lijsten Deel III BVT
- Veiligheidsboekje - Je welzijn op het werk , van A tot Z
- VP_VA_Eenheid nr. 01: Risico's teweeggebracht door spoorvoertuigen in beweging
- VP_VA_Eenheid nr. 02: Bediende aan het werk / lid van de ploeg aan het werk in de verschillende beveiligingssystemen
- VP_VA_Eenheid nr. 02: Film
French
- E-learning "Travailler en sécurité chez Infrabel"
- Listes Partie III LST
- Livret de sécurite - votre Bien-être au Travail
- SP_VA_Unité n° 01 : Risques liés aux véhicules ferroviaires en mouvement
- SP_VA_Unité n° 02 : Agent au travail / membre de l'équipe au travail dans les différents systèmes de protection
- SP_VA_Unité n° 02 : Film
Leader of the work
- VP_VA_Eenheid nr. 07: Formulier I 427
- VP_VA_Eenheid nr. 09: Formulier I 504
- VP_VA_Eenheid nr. 19: Beveiligingssystemen met kijkuit – indringing type I
OTW
Dutch
- OTW WIT VA nr 2 - Aanvullende attesten bij het certificaat OTW
- Aanvraagformulier certificaat OTW VA
- Aanvraagformulier certificaat OTW VA - invulformulier
- Aanvullend attest van kennis van de zone van het werk VA
- Aanvullend attest van kennis van de zone van het werk VA - invulformulier
- Aanvullend attest van materieelkennis VA
- Aanvullend attest van materieelkennis VA - invulformulier
- Lijst centra medische geschiktheid OTW
- Lijst centra psychologische geschikheid OTW
- Lijst opleidingsinstellingen OTW
- Lijst van de contactpersonen OTW
- OTW WIT VA n°1 - Certificaat
- OTW_ E08_ Op het spoor plaatsen, uit het spoor lichten en ritten van een NDV_Deel 1_Basisbegrippen
- OTW_E08_Op het spoor plaatsen, uit het spoor lichten en ritten van een NDV_Deel 2_Procedure
French
- OTW WIT VA n° 2 - Attestations complémentaires au certificat OTW
- _Demande certificat OTW VA
- _Demande certificat OTW VA - formuliaire à remplir
- Attestation de connaissance de la zone de travail VA
- Attestation de connaissance de la zone de travail VA - formulaire à remplir
- Attestation de connaissance de matériel VA
- Attestation de connaissance de matériel VA - formulaire à remplir
- Liste centres examens médicales OTW
- Liste des centres de formation OTW
- Liste des personnes de contact OTW
- Listes centres examens psychologiques OTW
- OTW WIT VA n°1 - Certificat
- OTW_ U08_ Mise sur rails, mise hors rails et circulations de VND_Partie 1_Notions
- OTW_U08_ Mise sur rails, mise hors rails et circulations de VND_Partie 2_Procédures
Watch out
Dutch
French
Recognition of contractors for surveying surveys
Dutch
- Erkenning aannemers voor opmetingen
- Aanvraagformulier landmeetkundige opmetingen
- Aanvraagformulier absolute basis
French
- Agrément des entrepreneurs pour des levés topos
- Formulaire levés topos
- Formulaire demande base absolue
Utility installations third parties
There are many third-party utility installations on Infrabel's domain and under our tracks: water pipes, gas pipes, electricity cables, telecommunication cables, etc. Do you wish to install a new installation or perform maintenance work on existing installations? Below you can find our contact details and the necessary information regarding your application.
To transport gas, electricity, water and telecommunications to people's homes, companies or public spaces, there are a lot of utility lines on our domain and under our tracks. Laying new pipelines or carrying out work on these pipelines can have an impact on the stability and safety of the rail infrastructure and train traffic. That's why you must always request a permit from Infrabel. You can find the complete regulations regarding this license application in bundle 35.1 - Management of utility installations on the domain and under the tracks of Infrabel Version 1.1.
To handle these permit applications as efficiently as possible, we work both locally and centrally:
Local
Management of license applications for utility lines from third parties (including technical advice on and drafting of technical specifications regarding individual license applications, follow-up of the file, etc.)
Central
General Management (including checking and approving license applications; drafting of regulations, procedures, IT tools, etc .; networking with interest groups, intervention in legal and financial problem files, etc.)
Contact details
Contact Wallonia & Brussels (FR) : Xavier Renaux
Contact Flanders & Brussels (NL) : Pascal Duyshaver
10-04 I-AM.346
Rue De France 85
1060 Brussels
51332.Infrabel.Utilities@infrabel.be
FR: +32 (0)2 525 41 34
NL: +32 (0)2 525 42 90
Documents
Below you can download useful documents and forms regarding permit applications and regulations.
Regulations
Dutch
French
License application
Dutch
French
Contact
Dutch
French
Attachments
Dutch
French
Historical documents (appendices to permits issued before 1 January 2019)
Dutch
- bundle 35.1 - Management of utility installations on the domain and under the tracks of Infrabel Version 1.0
- Aanleggen van inrichtingen op het Infrabel-domein – Nota 2444C – Algemene voorwaarden
- Aanleggen van inrichtingen op het Infrabel-domein – Voorwaarden 03.02.1987
- Toelating om installaties op te stellen of te onderhouden, die op het domein of onder de sporen van Infrabel lopen – Algemene voorwaarden 1997
- Veiligheidsvoorwaarden bij de uitvoering van werken door privé-aannemers in de nabijheid van een spoor in dienst
French
- Fascicule interne 35.1 – Gestion des impétrants sur le domaine et sous les voies d'Infrabel – V 1.1
- Etablissement d’installations empruntant le domaine de l’état– Notice 2444C – Conditions générales
- Pose d’installations sur le domaine d’Infrabel – Conditions 03.02.1987
- Autorisation d’établir ou de maintenir des installations empruntant le domaine Infrabel ou passant au-dessous des voies ferrées – Conditions générales de 1997
Administration
Billing Information
INFRABEL nv
10-31 I-FBA.113
Accounts Payable Department
Place Marcel Broodthaers 2
1060 Brussels
Company number: 0869.763.267
A question about your invoice?
Accounts Payable Department
I-FBA.113
ap@infrabel.be
+32 (0)2/525.29.88
Request an inspection
To request an inspection, please use the document "B678 Request for inspection", in pdf or in xls format.
Technical specifications
The technical specifications are no longer available on the internet. If you are looking for a technical specification in the context of a published government contract, please send an e-mail to the contact point mentioned in the specifications or to the competent technical service. If you are looking for a technical specification concerning a product or service that falls under a qualification system, please send an e-mail to qualifications@infrabel.be.
OTW
Dutch
- OTW WIT VA nr 2 - Aanvullende attesten bij het certificaat OTW
- Aanvraagformulier certificaat OTW VA
- Aanvraagformulier certificaat OTW VA - invulformulier
- Aanvullend attest van kennis van de zone van het werk VA
- Aanvullend attest van kennis van de zone van het werk VA - invulformulier
- Aanvullend attest van materieelkennis VA
- Aanvullend attest van materieelkennis VA - invulformulier
- Lijst centra medische geschiktheid OTW
- Lijst centra psychologische geschikheid OTW
- Lijst opleidingsinstellingen OTW
- Lijst van de contactpersonen OTW
- OTW WIT VA n°1 - Certificaat
- OTW_ E08_ Op het spoor plaatsen, uit het spoor lichten en ritten van een NDV_Deel 1_Basisbegrippen
- OTW_E08_Op het spoor plaatsen, uit het spoor lichten en ritten van een NDV_Deel 2_Procedures
French
- OTW WIT VA n° 2 - Attestations complémentaires au certificat OTW
- _Demande certificat OTW VA
- _Demande certificat OTW VA - formuliaire à remplir
- Attestation de connaissance de la zone de travail VA
- Attestation de connaissance de la zone de travail VA - formulaire à remplir
- Attestation de connaissance de matériel VA
- Attestation de connaissance de matériel VA - formulaire à remplir
- Liste centres examens médicales OTW
- Liste des centres de formation OTW
- Liste des personnes de contact OTW
- Listes centres examens psychologiques OTW
- OTW WIT VA n°1 - Certificat
- OTW_ U08_ Mise sur rails, mise hors rails et circulations de VND_Partie 1_Notions
- OTW_U08_ Mise sur rails, mise hors rails et circulations de VND_Partie 2_ProcéduresF
BC TW
De werkinstructie zal weldra volgen, net zoals de publicatie van ARE 310 die voorzien is op 1/11/2021. BC TW is een nieuw profiel dat vanaf deze datum geofficialiseerd zal worden.
Taalevaluatie OTW: voorbereiding
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