INFRABEL’S GENERAL TERMS OF SALE

1. Payment of the invoices

• Invoices have to be paid within 30 days following the date of the invoice, except if it is stipulated otherwise. In the event of non-payment by the due date, a reminder or a formal notice will be sent.
• Sending a reminder or a formal notice will lead to the billing of administrative expenses that amount to 100 euros.
• In the event of non-payment by the due date, the legal interest rate in commercial transactions will be due by right, except if contractually stipulated otherwise. This also applies to commercial transactions with individuals.

2. Rectification of the invoice

If the Beneficiaries consider that the invoice they received has to be corrected, they have to communicate this within 7 working days following the invoice date. The Beneficiaries remain however liable for the payment of the amounts that can be considered as undisputed. In case of error or omission, the invoice will be corrected. If after correction, the Beneficiaries have a balance in their favour, the balance will be returned.

3. Disputing an invoice 

Disputing an invoice has to be motivated by registered letter within 8 working days following the invoice date, with a clear description of the object of the dispute.

4. Settlement of disputes

All disputes will fall under Belgian law and will be subject to the exclusive jurisdiction of the court of the district where Infrabel’s registered office is situated.