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Industries.

At the service of industrial customers

What we do for industrial customers

Want to optimize or reinforce your logistics chain? Rail transport is the best solution for you. Opt for your own railway connection or make use of terminals.

Business corner

Registered railway companies can use this portal to:

  • Reserve train paths online
  • Download regulations and administrative documents
  • Consult transport data
  • Consult invoices
Login Business Corner Request access to Business Corner

Account management 

Our account management builds efficient and solid relationships with our customers based on a foundation of trust. The account manager is the most important point of contact for the customer as well as his greatest partner for jointly developing logistics solutions.

Our account management proactively analyzes the needs of the customers, gives advice and explanations of the procedures where necessary and ensures that appropriate solutions are offered. He or she is also responsible for announcing our products and services.

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Network statement 

Railway companies and other candidates can find all the necessary information about access to and use of the Belgian railway infrastructure in our Network Statement.

Coordination mechanism

Infrabel organises an appropriate coordination mechanism to ensure coordination between applicants, the FPS Mobility and Transport and, where relevant, other stakeholders in the sector.

Your Connection

Are you a business, a business grouping or an economic grouping and do you want to be connected to the Belgian rail network? Click here to see the different possible configurations of a connection.

The creation and/or refurbishment of infrastructure often requires significant investment, without Infrabel having any real certainty about the degree of intensity and sustainability of the connected party's use of this infrastructure. In any configuration type, Infrabel will only finance the material cost of the junction, i.e. the cost of any necessary switches and a maximum of 18 metres of track. The installation cost of the infrastructure necessary for the junction, i.e. the labour and the specific adaptations needed to implement the junction, is to be covered by the connected party.

Here you can find more detailed information on the financing of the works

Contact

Yourconnection@infrabel.be

 

Your Tracks

With Your Tracks we make part of the available rail infrastructure available to private companies. This is done at a standard rental price. And what about the maintenance of the rented infrastructure? No worries, we still take care of that. Tell us more about your needs, and our services will offer you the best solution. 

Contact information - Account Managers

yourtracks@infrabel.be

 

 

Your TechnicalControl

Infrabel is responsible for the technical inspection of rolling stock used for off-path journeys on its network. By means of the technical inspection, Infrabel makes sure that the traction equipment:

  •  meets the safety requirements laid down by law;
  •  is capable of reading the safety equipment located on the planned routes;
  •  can be detected by the various detection devices located on the planned routes;
  •  cannot cause material damage or disruption to the infrastructure.

More information

You will find more information in the Network Statement.

train.

Becoming a customer

Want to use our network? Just make sure that you can present a rail operator licence and a safety certificate. Becoming our customer is that simple! 

Your Moves

A flexible system for reserving train paths: that’s Your Moves. This gives you, as a railway undertaking, the possibility to submit or change your short- and long-term capacity requests. Our employees determine the service schedule by matching your specific needs with the availability of the network.

You have access to the reservation applications via the Business Corner, where you can manage and track your requests 24 hours a day, 7 days a week. All your transport data is therefore at your fingertips in just a few clicks.

More information

You will find more information in the Network Statement.

If you have any questions about these products, please contact the account management at accountmanagement@infrabel.be.

Your XXL

Exceptional rail freight?

That is to say:

A load that is wider, higher and/or lower than the Belgian load profile
A load that exceeds the permitted load category
A load that has to be loaded on several cars
Equipment that is not approved for our network
No problem! With Your XXL we already have the right solution.

Practical 

To be admitted, an application must first be submitted to the Office for Exceptional Transport so that they can carry out a feasibility study.
This is how you do it:

  1. Prepare an application based on Appendix A of the UIC 502 file. This file can be purchased on the website UIC.  (The simplified form that you can find here does NOT contain all necessary information. Only the UIC 502 file contains everything you need to follow the correct procedure!)
  2. Send the completed form by e-mail to yourxxl@infrabel.be

Combined transport

Various transport modes are involved in combined transport: rail transport, road transport, air and maritime transport. In that case, all loading units (containers, trailers, containers) must be approved and must bear the yellow coding plate (cf. EN13044).

In order to approve the unit we test whether the loading units can withstand the loads during transport and at the terminals. This is done on the basis of the ISO and CEN standards and the UIC sheets. After these tests, the applicant receives a certificate with which he can affix the yellow codification plate to the ILU. This enables the SO to determine the correct travel route in a safe manner.
References:

Containers: ISO 1496 part 3 and ISO 6346 - UIC sheet 592-2
Loading crates: CEN EN 284, EN 452 - UIC sheet 592-4
Semi-trailers: UIC file 596-5
Test protocols: CEN EN 283 - UIC file 592-3
Codification of the units: UIC file 596-6
Identification of containers and trailers: EN13044


Contact details

Infrabel
Traffic Management & Services
10-30 I-TMS.144 (Exceptional transport)
Avenue Fonsny 13, 1060 Brussels
yourxxl@infrabel.be

Your Power

We supply electrical energy to all railway companies that run on our network. We offer this energy to both locomotives and motor vehicles, as well as for the comfort equipment of passenger trains (heating, air conditioning, lighting, etc.)

With Your Power we provide your trains with all the electrical energy they need through a well-secured network of substations and overhead lines.

More information

Want to know more about our energy measurement system? Take look at the websitewww.eress.eu.

Contact information - Energy Management

yourpower@infrabel.be

Capacity reservation agreement

The capacity reservation agreement defines the respective rights and obligations of each party, in particular the terms and conditions concerning the products offered and their invoicing.

The capacity reservation agreement is an essential prerequisite for the allocation of the requested capacity.

More information
You will find more information in the Network Statement.

Usage fee


If you use the Belgian rail infrastructure, you pay us a fee for the used train path. We determine the rates and we invoice and collect the usage fee. The rate determination is based on various parameters. For example, the weight of the train, the distance to be covered, the priority of transport, and so on.

The 4 components of the usage fee

The usage fee consists of four components:

  1. the train path-line charge for the use of the continuous rail lines
  2. the train path-installation charge for the use of the platform tracks and some arrival and departure tracks
  3. the shunting charge for the use of shunting installations
  4. the administrative costs for handling the capacity requests


Do you want more information about the calculation of the usage fee? You can find this in the Network statement.

Track access charges applicable as of the 2021 timetable
In order to comply with European requirements, the track access charges will be determined according to a new methodology as from the 2021 timetable. The main changes are set out in the attached documents (only available in French and Dutch).

 

References
  • Directive 2001/14 / EC of 26/02/2001
  • Royal Decree of 12/03/2003 (art. 61 to 65)
  • Royal Decree of 9/12/2004 on the implementation of Chapters VIII and IX of the Royal Decree of 12/03/03 on the conditions of use of the railway infrastructure (art. 19 to 31)
  • Network statement

Contactgegevens

Infrabel
Traffic Management & Services
Marcel Broodthaersplein 2
1060 Brussel

Freight corridor

Corridors) for the time being. These are European freight axes that cross several member states. The result? Intense cooperation between the European infrastructure managers per corridor became essential to ensure the smooth flow of goods. This also served as a stimulus for sustainable mobility.

Regulation 913/2010 provisionally established nine corridors, three of which run through Belgium:

 

  1. RFC Rhine-Alpine: Zeebrugge - Antwerp / Amsterdam / Rotterdam - Duisburg - Basel - Milan - Genoa. You can find more info on www.corridor-rhine-alpine.eu.
  2. RFC North Sea - Mediterranean: London / Dunkirk / Lille / Liege / Paris / Amsterdam - Rotterdam - Zeebrugge / Antwerp - Luxembourg - Metz - Dijon - Lyon / Basel - Marseille. You can find more info on www.rfc-northsea-med.eu.
  3. RFC North Sea - Baltic: Wilhelmshaven / Bremerhaven / Hamburg / Amsterdam / Rotterdam / Antwerp - Aachen / Berlin - Warsaw - Terespol / Kaunas / Falkenberg - Prague / Wroclaw - Katowice. You can find more info on www.rfc-northsea-baltic.eu.

Railway companies with a permit and a safety certificate can request capacity on the corridors. Other applicants such as charterers or forwarders can also do this via a small detour. They must first conclude a capacity agreement with us. For the actual transport activity, the applicant must designate an executive railway company.

Each corridor has a counter, a so-called Corridor One Stop Shop. There, railway companies and applicants who are not railway companies can apply for international train paths on the corridors. This is done via an IT application called Path Coordination System (PCS). RailNetEurope (RNE), the service provider for the corridor organizations, developed this application.

Contact information - Train path allocation

yourmoves@infrabel.be