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Industries.

At the service of industrial customers

What we do for industrial customers

Want to optimize or reinforce your logistics chain? Rail transport is the best solution for you. Opt for your own railway connection or make use of terminals.

Discover our product range

Become a customer

Business corner

Registered railway companies can use this portal to:

  • Reserve train paths online
  • Download regulations and administrative documents
  • Consult transport data
  • Consult invoices
Login Business Corner Request access to Business Corner

Network statement 

Railway companies and other candidates can find all the necessary information about access to and use of the Belgian railway infrastructure in our Network Statement.

Consult our network statement

Your Connection

Are you a business, a business grouping or an economic grouping and do you want to be connected to the Belgian rail network? Click here to see the different possible configurations of a connection.

The creation and/or refurbishment of infrastructure often requires significant investment, without Infrabel having any real certainty about the degree of intensity and sustainability of the connected party's use of this infrastructure. In any configuration type, Infrabel will only finance the material cost of the junction, i.e. the cost of any necessary switches and a maximum of 18 metres of track. The installation cost of the infrastructure necessary for the junction, i.e. the labour and the specific adaptations needed to implement the junction, is to be covered by the connected party.

Here you can find more detailed information on the financing of the works

Contact

Yourconnection@infrabel.be

 

Your Moves

A flexible reservation system for train paths: that's Your Moves. Railway companies can use it to submit or modify their short or long term capacity request. Our employees put together the timetable by matching specific needs to network availability.

An all-inclusive service within reach

We use our powerful applications to plan, organize, manage and monitor train traffic. You can follow each transport in real time via the secure Business Corner site. All your transport data is just a few clicks away.


Have an urgent question? We don’t like to keep you waiting. That’s why we’re available for you 24/7.

 

Long term 

Some things to take into account for the long term:
 

  1. If you submit your applications before the second Monday in April, they will be given priority over the rest. After this date you have up to 10 working days before the second Saturday in December to submit your applications. The new timetable starts on that day.
  2. Timetables may be changed during their validity period. Adjustments may also be made in the long term to capacity requests that have already been granted.
  3. Do you have a capacity request that we should include in the annual timetable? Send an e-mail to one of the following addresses: oss-rne@infrabel.be or dienstregelinggoederen@infrabel.be.


Need more information? Take a look at the RailNetEurope website.

Short term 

This is what we can help you do in the short term:
 

  1. Request new train paths (new organizations)
    • Up to four working days (before 10 a.m.) before the day on which the transport takes place: send an e-mail to inlegging@infrabel.be.
    • Up to two working days (before 10 a.m.) before the day on which the transport takes place: send an e-mail totreindienst@infrabel.be.
  2. Change existing train paths (registered organizations)
    In principle, we can change train paths up to 2 working days (before 10 a.m.) before the day on which the transport takes place. For this, send an e-mail to inlegging@infrabel.be.
  3. Real Time
    Real Time requests and adjustments are possible from two working days (before 10 a.m.) before the day on which the transport takes place. Send an e-mail to rijpadbeheerder@infrabel.be.
Freight corridors

Corridors) for the time being. These are European freight axes that cross several member states. The result? Intense cooperation between the European infrastructure managers per corridor became essential to ensure the smooth flow of goods. This also served as a stimulus for sustainable mobility.

Regulation 913/2010 provisionally established nine corridors, three of which run through Belgium:

 

  1. RFC Rhine-Alpine: Zeebrugge - Antwerp / Amsterdam / Rotterdam - Duisburg - Basel - Milan - Genoa. You can find more info on www.corridor-rhine-alpine.eu.
  2. RFC North Sea - Mediterranean: London / Dunkirk / Lille / Liege / Paris / Amsterdam - Rotterdam - Zeebrugge / Antwerp - Luxembourg - Metz - Dijon - Lyon / Basel - Marseille. You can find more info on www.rfc-northsea-med.eu.
  3. RFC North Sea - Baltic: Wilhelmshaven / Bremerhaven / Hamburg / Amsterdam / Rotterdam / Antwerp - Aachen / Berlin - Warsaw - Terespol / Kaunas / Falkenberg - Prague / Wroclaw - Katowice. You can find more info on www.rfc-northsea-baltic.eu.

Railway companies with a permit and a safety certificate can request capacity on the corridors. Other applicants such as charterers or forwarders can also do this via a small detour. They must first conclude a capacity agreement with us. For the actual transport activity, the applicant must designate an executive railway company.

Each corridor has a counter, a so-called Corridor One Stop Shop. There, railway companies and applicants who are not railway companies can apply for international train paths on the corridors. This is done via an IT application called Path Coordination System (PCS). RailNetEurope (RNE), the service provider for the corridor organizations, developed this application.

Contact information - Train path allocation

yourmoves@infrabel.be

 

Your Shunts

With Your Moves you can already ride on the national network via train paths. But thanks to Your Shunts, we are paving the way for railway companies that want to use local Belgian infrastructure. For example, freight and passenger trains can use local rail yards to form trains, carry out shunting, or to park.

Contact details - Local capacity

yourshunts@infrabel.be

 

Your Power

We supply electrical energy to all railway companies that run on our network. We offer this energy to both locomotives and motor vehicles, as well as for the comfort equipment of passenger trains (heating, air conditioning, lighting, etc.)

With Your Power we provide your trains with all the electrical energy they need through a well-secured network of substations and overhead lines.

More information

Want to know more about our energy measurement system? Take look at the website www.eress.eu or download this brochure (Traction energy 2018).

Contact information - Energy Management

yourpower@infrabel.be

 

Your XXL

Exceptional rail freight?
That is to say:
 

  • A load that is wider, higher and/or lower than the Belgian load profile
  • A load that exceeds the permitted load category
  • A load that has to be loaded on several cars
  • Equipment that is not approved for our network

No problem! With Your XXL we already have the right solution.

Practical 

To be admitted, an application must first be submitted to the Office for Exceptional Transport so that they can carry out a feasibility study.
This is how you do it:

  1. Prepare an application based on Appendix A of the UIC 502 file. This file can be purchased on the UIC website.  (The simplified form that you can find here does NOT contain all necessary information. Only the UIC 502 file contains everything you need to follow the correct procedure!)
  2. Send the completed form by e-mail to yourxxl@infrabel.be
Combined transport

Various transport modes are involved in combined transport: rail transport, road transport, air and maritime transport. In that case, all loading units (containers, trailers, containers) must be approved and must bear the yellow coding plate (cf. EN13044).

The “Exceptional Transport” office is approved for the certification and approval of loading units of this type (ILU). After the study, the applicant receives a certificate which allows him to apply this yellow coding plate to the ILU. This enables the railway company to determine the correct route in a safe manner.

Contact information 

Infrabel
Traffic Management & Services
10-30 I-TMS.144 (Exceptional transport)
Avenue Fonsny 13, 1060 Brussels
yourxxl@infrabel.be

 

Your Tracks

With Your Tracks we make part of the available rail infrastructure available to private companies. This is done at a standard rental price. And what about the maintenance of the rented infrastructure? No worries, we still take care of that. Tell us more about your needs, and our services will offer you the best solution. 

Contact information - Account Managers

yourtracks@infrabel.be

 

 

train.

Becoming a customer

Want to use our network? Just make sure that you can present a rail operator licence and a safety certificate. Becoming our customer is that simple! 

Capacity request

Do you already have a rail operator liscence and have you started the procedure to get a safety certificate? Then we can already request the appropriate capacity tailored to your wishes and determine the best route and timetable.

Your Moves

You can request capacity or train paths via Your Moves. We'll look at the available options and optimally match your request. When we prepare the timetable, we always take your expectations into account as much as possible.

References

  • Law of 04/12/2006 on the use of the railway infrastructure
  • Directive 2001/14 / EC of 26/02/2001
  • Network statement

Contactgegevens

Infrabel
Traffic Management & Services
Place Marcel Broodthaers 2
1060 Brussel

User agreement

The user agreement between Infrabel and the railway company sets out the mutual rights and obligations. It contains, among other things, agreements on safety regulations, services and products, compensation and payment periods.

Framework agreement

We can conclude a framework agreement with railway companys that is valid for longer than one timetable period. In that agreement we lay out agreements about infrastructure capacity and fees. A framework agreement is usually valid for five years. Please note: of course it may not prevent other candidates or services from using the infrastructure.

References
 

  • Law of 04/12/2006 on the use of the railway infrastructure
  • Directive 2001/14 / EC of 26/02/200
  • Network statement

Contact information

Infrabel
Traffic Management & Services
Place Marcel Broodthaers 2
1060 Brussels

Usage fee


If you use the Belgian rail infrastructure, you pay us a fee for the used train path. We determine the rates and we invoice and collect the usage fee. The rate determination is based on various parameters. For example, the weight of the train, the distance to be covered, the priority of transport, and so on.

The 4 components of the usage fee

The usage fee consists of four components:

  1. the train path-line charge for the use of the continuous rail lines
  2. the train path-installation charge for the use of the platform tracks and some arrival and departure tracks
  3. the shunting charge for the use of shunting installations
  4. the administrative costs for handling the capacity requests


Do you want more information about the calculation of the usage fee? You can find this in the Network statement.

Track access charges applicable as of the 2021 timetable
In order to comply with European requirements, the track access charges will be determined according to a new methodology as from the 2021 timetable. The main changes are set out in the attached documents (only available in French and Dutch).

 

References
  • Directive 2001/14 / EC of 26/02/2001
  • Royal Decree of 12/03/2003 (art. 61 to 65)
  • Royal Decree of 9/12/2004 on the implementation of Chapters VIII and IX of the Royal Decree of 12/03/03 on the conditions of use of the railway infrastructure (art. 19 to 31)
  • Network statement

Contactgegevens

Infrabel
Traffic Management & Services
Marcel Broodthaersplein 2
1060 Brussel

Admission of rolling stock

You must have a traffic permit for rolling stock that runs and/or works directly on the tracks (both in and out of service). How do you obtain it? Simple: the equipment in question must conform to the applicable legal requirements. The Railway Safety and Interoperability Service (DRSI) is responsible for awarding a certificate that allows you to use rolling stock for train paths.

This is in accordance with the Royal Decree of 1 July 2014 on the adoption of the applicable requirements for rolling stock for the use of train paths. These requirements concern the Electromagnetic Compatibility (EMC), the specifications for ETCS brake curves and the functional description of TBL1 +.

Be sure to view the documents below:

Contact information - Railway Safety and Interoperability Service (DRSI)

Minister of Mobility/FPS Mobility and Transport
Rue du Progrès 56
1210 Brussels
E-mail: nsa@mobilit.fgov.be

Infrabel
Directie Traffic Management & Services
10-30 I-TMS.145
Avenue Fonsny 13
1060 Brussels
E-mail: homat@infrabel.be

 

Account management

Our account management builds efficient and solid relationships with our customers based on a foundation of trust. The account manager is the most important point of contact for the customer as well as his greatest partner for jointly developing logistics solutions.

Our account management proactively analyzes the needs of the customers, gives advice and explanations of the procedures where necessary and ensures that appropriate solutions are offered. He or she is also responsible for announcing our products and services.