A reflex can make all the difference
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What is 1711?
This is the national emergency number (free of charges) for level crossing emergencies. It puts you in direct contact with our traffic control and they can immediately stop train traffic if necessary. For example: when your car breaks down at a level crossing, when a tree threatens to fall or has fallen on the rail infrastructure, ... and more. This number ensures that you can quickly call for help when you find yourself in an emergency. So be sure to save this number!
Remember these reflexes in case of an emergency on the tracks!
- First, get yourself in safety and leave the tracks
- Call 1711, which will put you in direct contact with our traffic control centre
- Give them the correct information which you can find on the ‘identification sticker’ on the level crossing post. The sticker contains useful information such as the number of the railway line and level crossing, the street name and city.
